ATP repairs most PC, Notebook and storage appliances dropped off or shipped to our location in Fishers and Fort Wayne Indiana. We also do on-site repairs in our service areas.
Our policy is to perform a diagnostic for a small fee. Some diagnostics can be performed remotely. If the diagnostics cannot be performed remotely you can ship to or drop off the device at one of our locations. We can pick up the device for a travel charge. Some diagnostics can run for a significant amount of time. If done at our facility the cost will be less.
ATP provides an estimate for repair costs. If the customer decides the estimate is too high we return the device as is. Actual repair costs can exceed the estimate. We will notify the customer if the estimate will be exceeded before we continue work. Repairs that require on-site service will incur travel charges.
Repair warranty depends on the manufacturer's warranty of the device and any replaced parts. Most replacement parts are under manufacturer warranty from one to three years. If an under warranty part fails or your system / device is under warranty we will help you with the RMA process for a small handling fee. There may be a labor charge for replacing a failed under warranty part.